June 1, 2023

Empowering Your Customers: Enable Gift Card Balance Check with iziGift

Boost customer satisfaction with iziGift's new feature on Shopify that enables users to check their gift card balances conveniently. Enhance the shopping experience, foster loyalty, and increase repeat business with iziGift.

The way consumers shop has changed dramatically over the years. Today, more than ever, customers appreciate convenience and autonomy when interacting with e-commerce stores. One such aspect of convenience is the ability for customers to check their gift card balances online. At iziGift, we understand this growing need and have incorporated a powerful feature into our Shopify app to address it.

In this blog post, we will explain how Shopify merchants can use iziGift to allow their customers to look up their gift card balance.

The Importance of Allowing Customers to Check Their Gift Card Balance

For many consumers, gift cards are the go-to solution for holiday gifting, last-minute presents, or as a simple way to say, "I appreciate you." However, tracking the balance of these gift cards can often be an inconvenient process. It involves either retaining the purchase receipt, reaching out to customer service, or visiting the physical store. But what if there was a more effortless way for customers to check their gift card balances?

Allowing customers to easily look up their gift card balances on your store boosts customer satisfaction, fosters loyalty, and increases the likelihood of repeat purchases. If a customer can conveniently see they have a balance remaining, they are more likely to return to your store and make additional purchases.

Introducing iziGift's New Feature: The Gift Card Balance Page

We at iziGift have heard the needs of our customers and responded. We are proud to announce the addition of the "Gift Card Balance Page" feature to our app. This tool will empower your customers to check their gift card balances whenever they want, from wherever they are, without the need for support from customer service.

Here's how it works:

  • Customers visit your e-commerce store and navigate to the Gift Card Balance Page.
  • They enter their gift card number into the designated field.
  • The current balance of the gift card is instantly displayed.

iziGift takes care of the back-end operations, connecting securely with your Shopify store's data to ensure accurate, real-time gift card balance information.

How to Enable the Gift Card Balance Page with iziGift

Setting up the Gift Card Balance Page feature is straightforward. All you have to do is:

  1. Log into your iziGift Dashboard on Shopify.
  2. Navigate to the "Settings" page.
  3. Go to the “Gift Card Balance” tab.
  4. Follow the instructions listed

And just like that, you're ready to provide your customers with a simple, convenient tool to check their gift card balances.

Implementing user-friendly features like a gift card balance checker is an effective way to enhance your customers' shopping experience. With iziGift's new Gift Card Balance Page feature, Shopify merchants can now give their customers the autonomy to monitor their gift card balances conveniently, fostering loyalty and encouraging repeat business.

Looking to give your customers the gift of convenience? Get started with iziGift today.